You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

What email address do Apple iTunes Gifts come from?

I sent someone a book from iTunes. They can’t find the email that Apple sent. What email address should I search for?

iPhone 5c, iOS 10

Posted on Oct 29, 2021 11:53 AM

Top-ranking reply

Level 8

35,735 points

Posted on Oct 29, 2021 11:38 PM

Hi rrboydiv,

Welcome to the Apple Community.

Wondering which device, or computer the lost email is on.

Sorry I don't know that email address.

(Seems such emails could have a "no-reply" address.?)

You might want to try an e-mail search for the Book Title / Date email was sent ?

This article from Apple support may help:

Ways to search for email in Mail on iPhone

Lost email could be in the Spam, Junk, Trash, Deleted Items, or Archive folder.

If you haven't been able to find the e-mail message:

You might want to review your App Store, iTunes Store, iBooks Store, or Apple Music purchase history

(You can also report a problem from there)

How to see your purchase history for the App Store, iTunes Store and more

Or try:

Apple Books Support Website

There is a "Get Support" link to Apple at top right on this discussion page.

Hope this helps :-)

View in context

Similar questions