What email address do Apple iTunes Gifts come from?
I sent someone a book from iTunes. They can’t find the email that Apple sent. What email address should I search for?
iPhone 5c, iOS 10
Hi rrboydiv,
Welcome to the Apple Community.
Wondering which device, or computer the lost email is on.
Sorry I don't know that email address.
(Seems such emails could have a "no-reply" address.?)
You might want to try an e-mail search for the Book Title / Date email was sent ?
This article from Apple support may help:
Ways to search for email in Mail on iPhone
https://support.apple.com/en-au/guide/iphone/iphb2eab8035/12.0/ios/12.0
OR
Lost email could be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
If you haven't been able to find the e-mail message:
You might want to review your App Store, iTunes Store, iBooks Store, or Apple Music purchase history
(You can also report a problem from there)
How to see your purchase history for the App Store, iTunes Store and more
https://support.apple.com/en-au/HT204088
Or try:
Apple Books Support Website
https://support.apple.com/en-au/books
or
There is a "Get Support" link to Apple at top right on this discussion page.
Hope this helps :-)