"Save as..." bug in Monterey 12.0.1?

The reason I asked is because apparently some people affected said that it had helped.

FWIW, I have not seen this problem in my mac, either in 12.0.1 or now in 12.1.

My mac is a 2019 16" MBP (so, still Intel), but there are users suffering from this on Intel and M1 macs, and so far it is still unclear why.

I have used my Mac without external displays, as well as with one, or two external displays, and never I have ever have been affected. There could be a software issue, either in the OS or with third party stuff. Still mysterious.

This is happening for me in Photoshop, Illustrator and Sketch. Adobe has a notice on their website that it might be related to external monitors hooked up to USB-C.

The export dialogs work correctly for me when my computer is restarted without any external monitors attached. The bug reoccurs when I connect my external monitors.

Sorry, this isn't much help, but this does sound like an OS problem, and submitting feedback to Apple would be helpful:

https://www.apple.com/feedback/macos.html

Please include a sysdiagnose after hitting the spin.

I am having these problems - sometimes. My setup is aM1 MBA with a Cintiq (sometimes just a regular Lenovo screen) as external monitor. Most of the time all is fine, but recently I had problems:

• tearing off subwindows from Blender made those windows disappear immediately
• hitting Save As in Apple Motion, Clip Studio Paint or ZBrush did nothing

Interesting detail: before the problems occurred, I rearranged the monitors in Display preferences. Also, I think I changed which one is the main monitor.

Before that everything was working fine, either in a single monitor setup (MBA internal screen, or just the Cintiq in clamshell mode) or with dual monitors (internal screen + Cintiq)

Happy to try to help.

And a couple of more thoughts, depending on your progress.

Are you able to save the file to location that's not tied to iCloud?

In the sysdiagnose, there are couple of places to look that should help diagnose the problem. If nothing else, maybe this will speed up the feedback process?

1) The "crashes_and_spins" folder should contain a spin or hang log related to the application you were using. That should point to the process that's getting stuck.

2) Less user friendly is opening the system_logs.logarchive in Console and searching for errors by filtering on the application name.

I hope this is helpful.

I have an external monitor and when I make it my "main display" I am experiencing this behavior in Monterey on a new 16" MacBook Pro. Neither Preview or LibreOffice, the only two apps I tried, will "Save" or "Save As." If I make the MacBook the "main display" everything seems to be working fine. I spent 1 1/2 hrs with a level 2 Mac tech last night and uploaded both a video of the behavior and detailed logs of my Mac for submission to the Engineering level at Apple. Hopefully they can figure out the problem and fix it quickly.

As Jon says it has definitely shown up when an external monitor is hooked up, mine being by HDMI not USB-C.

Not using the external screen as the primary screen is an acceptable workaround. Nevertheless, the bug should be fixed quickly, as this change is quite inconvenient. Especially if you work at different workplaces and have to rearrange the screens / programmes again and again.

Whilst on hold with Mac Support and then being transferred to one of their senior technicians I stumbled upon this thread. I found that changing my master screen to MBP in display settings did indeed work for me! I informed the support guy who said he saw that there was one other case reported and a patch would probably be made available "sometime in the future". He understood that this was only a workaround and not a solution however I urge anyone else who finds themselves this thread with the same issue to report it to move it up their priority list. He also said that their engineers keep a close eye on this forum so keep posting!

It is not acceptable to leave this issue hanging out there. Having to change main monitor is inconvenient at best and downright pathetic solution to what is a issues 100% caused by an OS bug. Apple pull your finger out and fix your bad software!

Tried that and still not saving. But, I did remove the dongle and the external monitor and was able to save and save as.

Huge productivity issue in the middle of writing a dissertation. Knew I should have waited to upgrade :(

Changing my master screen to MBP in display settings while having external monitors connected does not work for me. I am able to use the external monitors if the MBP cover is closed. I have two external monitors connected to my MBP and save dialogs work as long as the MBP is closed.

Solved the issue by doing a force quit for Excel (Which managed to save to to a bkup file I could restore).

Following the Force quit and restore I can now save new files as expect.

Changing my monitor configuration had no effect. I had no problem saving new files any other Office 365 apps.

I suspect Excel got into a bad memory state. (I have latest versions of Office and Monterey on my M1).

Thanks for sharing this workaround. Still a pain as I obviously want my 34 inch external monitor to be the main/default one when in use. Hope Apple actually read these posts and fix this kind of very basic thing.