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facetime not working on pc

trying to accept facetime calls on pc and the link won't work: comes up saying there was a problem loading the application. Does anyone know a fix?

Windows, Windows 10

Posted on Oct 29, 2021 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2021 4:04 PM

Hello there FallingGames,


I see you're having a problem with joining FaceTime via a link provided on a PC, so let's take a look into this.


With the link that you're joining, are you aware if the creator of the link has approved you to join after entering your name and clicking join? If they are approving you to join, have you tried using a different web browser and checked to make sure it's up to date?


For help with using FaceTime on a Windows device, take a look at the following link:


Join a FaceTime call from an Android or Windows device


If this isn't helpful, you'll want to Contact Apple Support to have this looked into in more detail.


Have a great day!

1 reply
Question marked as Top-ranking reply

Oct 30, 2021 4:04 PM in response to FallingGames

Hello there FallingGames,


I see you're having a problem with joining FaceTime via a link provided on a PC, so let's take a look into this.


With the link that you're joining, are you aware if the creator of the link has approved you to join after entering your name and clicking join? If they are approving you to join, have you tried using a different web browser and checked to make sure it's up to date?


For help with using FaceTime on a Windows device, take a look at the following link:


Join a FaceTime call from an Android or Windows device


If this isn't helpful, you'll want to Contact Apple Support to have this looked into in more detail.


Have a great day!

facetime not working on pc

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