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Iphone12 pro max locked to owner

I brought a second hand iphone12 pro max on social media buy ,sell,swap and it is coming up with iphone locked to owner also I cannot manage to contact the previous owner for the details.what do I do ?
































iPhone 12 Pro Max

Posted on Oct 29, 2021 7:14 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2021 7:23 PM

You need to contact the person who sold you the iPhone and send them this link -> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If they refuse to cooperate tell them you want to return it for a refund. If they provided you with the original receipt from when they purchased it from Apple or an Apple Authorized Reseller plus a dated receipt for your purchase Apple may be able to assist you.

4 replies
Question marked as Top-ranking reply

Oct 29, 2021 7:23 PM in response to henare192

You need to contact the person who sold you the iPhone and send them this link -> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If they refuse to cooperate tell them you want to return it for a refund. If they provided you with the original receipt from when they purchased it from Apple or an Apple Authorized Reseller plus a dated receipt for your purchase Apple may be able to assist you.

Oct 29, 2021 7:46 PM in response to henare192

henare192 Said:

"Iphone12 pro max locked to owner: I brought a second hand iphone12 pro max on social media buy ,sell,swap and it is coming up with iphone locked to owner also I cannot manage to contact the previous owner for the details.what do I do ?"

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What's "social media buy"?

Seems you were scammed by the seller. So, if purchasing this through a site comes to play (i.e. eBay), then contact the site, seeing if the seller can be held accountable. The seller should have known better.

Iphone12 pro max locked to owner

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