iPhone XR suddenly wont ring

iPhone XR suddenly wont ring so I am missing all my calls - I have done NOTHING to my settings, my ringer is ON - I have shut my phone clear down and back on and that did not fix the problem-PLEASE HELP

iPhone XR, iOS 15

Posted on Oct 29, 2021 8:29 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2021 7:23 AM

Hello Kimmyjc1, 


Ensuring your ringtones and other tones are being heard properly is important, and you’ve come to a great place for help! If you haven’t already, make sure that Do Not Disturb is not enabled as outlined in the following article. 


Use Do Not Disturb on your iPhone, iPad, and iPod touch


If Do Not Disturb is disabled, or you have to turn that feature off you’ll want to try a different ringtone to see if the issue continues. You can find the steps for changing your ringtones in the article below.


Use tones and ringtones with your iPhone, iPad, and iPod touch


Other steps that may help with reaching a resolution would be to confirm you're running the latest iOS. If the iPhone is already updated try restarting your iPhone as outlined in the below article. 


Restart your iPhone


We look forward to the results!

1 reply
Question marked as Top-ranking reply

Oct 31, 2021 7:23 AM in response to Kimmyjc1

Hello Kimmyjc1, 


Ensuring your ringtones and other tones are being heard properly is important, and you’ve come to a great place for help! If you haven’t already, make sure that Do Not Disturb is not enabled as outlined in the following article. 


Use Do Not Disturb on your iPhone, iPad, and iPod touch


If Do Not Disturb is disabled, or you have to turn that feature off you’ll want to try a different ringtone to see if the issue continues. You can find the steps for changing your ringtones in the article below.


Use tones and ringtones with your iPhone, iPad, and iPod touch


Other steps that may help with reaching a resolution would be to confirm you're running the latest iOS. If the iPhone is already updated try restarting your iPhone as outlined in the below article. 


Restart your iPhone


We look forward to the results!

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iPhone XR suddenly wont ring

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