Data retrieval

I recently lost my iPhone 11 Pro and now have a replacement one. I’ve tried getting my data from my old phone from iCloud back up but it’s only allowing me to back up from my iPad and not my old phone. I’ve lost all my contacts, important notes and much more. How can I retrieve my old phones date please ?

iPhone 11 Pro, iOS 15

Posted on Oct 29, 2021 11:37 PM

Reply
1 reply

Oct 31, 2021 7:58 AM in response to Nobby0381

Greetings Nobby0381,


We understand that you are wanting to retrieve data from a device you no longer have access to, that also does not seem to have an available iCloud backup.


The only way that data can be retrieved is if it was syncing with iCloud, stored in an iCloud backup or stored in a backup to a computer. 


If you sign in to your iCloud account on a computer, do you see any synced data such as Contacts, Notes, Photos, etc? Here’s a link to the iCloud website - iCloud


If so, this data will sync to your new device when you sign in with that same Apple ID and password. 


Thank you. 

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Data retrieval

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