Just before finishing the upgrade to Monterey my Macbook Pro 2019 shutdown and is completely dead. Took it to repair and was told it was locked and I would need to go into iCloud to unlock it but, it was grayed out and when I clicked the icon it disappeared!!?? Now it seems to be gone and it will not power on at all. Can I take it to an apple store with my sales receipt and get it back? I can't afford to buy another one.
Xenazpa wrote:
Just before finishing the upgrade to Monterey my Macbook Pro 2019 shutdown and is completely dead. Took it to repair and was told it was locked and I would need to go into iCloud to unlock it but, it was grayed out and when I clicked the icon it disappeared!!?? Now it seems to be gone and it will not power on at all. Can I take it to an apple store with my sales receipt and get it back?
Yes, that seems a good course of action.
Xenazpa wrote:
Just before finishing the upgrade to Monterey my Macbook Pro 2019 shutdown and is completely dead. Took it to repair and was told it was locked and I would need to go into iCloud to unlock it but, it was grayed out and when I clicked the icon it disappeared!!?? Now it seems to be gone and it will not power on at all. Can I take it to an apple store with my sales receipt and get it back?
Yes, that seems a good course of action.
Monterey Upgrade locked Macbook
