Delivery delay

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Level 1

4 points

Delivery delay

I'm facing a huge delay in the delivery of my iphone 13 pro 256gb. I'm going to sell my old smartphone next week cause I've found a buyer and if I won't receive my new iphone (ordered on 18.10...) I will have to block the purchase and chose another brand. This delay is a real lack of service and a waste of customers.

Didn't expect this from Apple. I used to be a user with 3Gs and I wanted to come back again with iOS but it seems our roads won't be a one way again. Really sorry for this lack of service.

iPhone 13 Pro

Posted on Oct 30, 2021 6:04 AM

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Answer 1

edclange

Level 5

4,650 points

Oct 30, 2021 7:25 AM in response to CajeReds89

Every supply chain on the planet is disrupted. No manufacturer can get enough parts to keep up with demand. The electronics and automotive industries are being hit especially hard.

Even if none of that was happening, selling your device before you have a working replacement in your hands is not a great plan.

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Answer 2

CajeReds89 Author

Level 1

4 points

Oct 30, 2021 1:09 PM in response to edclange

This is not true. This issue doesn't affect many other companies and the most afflicted are the US ones. Maybe this is a problem with the east Asian suppliers, first of all. Which means it could be a political problem or whatever.

In any case, selling the old smartphone was planned following the estimated delivery of the iPhone...which has missed the expected timeline. Besides, I could even block the selling of my current smartphone but it's not fair in my opinion.

[Edited by Moderator]

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Answer 3

frazzm737

Level 9

55,230 points

Oct 30, 2021 1:13 PM in response to CajeReds89

This is a user forum, we are not in charge of deliveries. There was nothing inappropriate about edclange's post. To contact Apple directly, please click on Get Support at upper right corner of any forum page.

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Delivery delay

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