My location share is grayed out. How do I fix?
My location services and find my iPhone are turned out but I can’t get my new 12 to location share. That option is grayed out and I can’t turn it on.
iPhone 12 Pro, iOS 15
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My location services and find my iPhone are turned out but I can’t get my new 12 to location share. That option is grayed out and I can’t turn it on.
iPhone 12 Pro, iOS 15
Hello Nextaction,
Congratulations on your new iPhone 12! We understand that you're unable to share the location. We're happy to look into this with you.
Take a look at the following resource to make sure that you've taken the appropriate steps to share your location:
Find friends and share your location with Find My
If the issue persists, it's possible you have restricted sharing location. Go to Settings > Screen Time > Content & Privacy Restrictions > Location Services. Take a look at the following resource for more information on restrictions:
Use parental controls on your child's iPhone, iPad, and iPod touch
Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.
Thanks for using Apple Support Communities.
Hello Nextaction,
Congratulations on your new iPhone 12! We understand that you're unable to share the location. We're happy to look into this with you.
Take a look at the following resource to make sure that you've taken the appropriate steps to share your location:
Find friends and share your location with Find My
If the issue persists, it's possible you have restricted sharing location. Go to Settings > Screen Time > Content & Privacy Restrictions > Location Services. Take a look at the following resource for more information on restrictions:
Use parental controls on your child's iPhone, iPad, and iPod touch
Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.
Thanks for using Apple Support Communities.
Thanks! It was the Settings > Screen Time setting that did the trick (I would never have guessed that one!)
Nextaction,
We're glad the issue was resolved. Feel free to use Apple Support Communities for technical issues that you may have in the future. We're all here to help.
Take care.
My location share is grayed out. How do I fix?