Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch doesn't charge

Appple Watch 7 - when I connect it to the charger, the green charging mark appears, but it never charges the watch, unless I reboot it.

Turning off optimized charging doesn't help either.

Posted on Oct 30, 2021 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2021 1:06 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If those don't help, since it must be a fairly new watch, I wouldn't do much more than that on your own. It should still be under warranty. Make an appointment at the Genius Bar in an Apple Store near you and let them look at it. They have advanced diagnostics that we don't have. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple

'

1 reply
Question marked as Top-ranking reply

Oct 30, 2021 1:06 PM in response to tomerfromeast hanover

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


If those don't help, since it must be a fairly new watch, I wouldn't do much more than that on your own. It should still be under warranty. Make an appointment at the Genius Bar in an Apple Store near you and let them look at it. They have advanced diagnostics that we don't have. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple

'

Apple watch doesn't charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.