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MAIL not working after installing

I just installed OS Monterey and now Apple Mail is not working. Help please.

MacBook Pro 13″, macOS 12.0

Posted on Oct 30, 2021 11:37 AM

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6 replies

Oct 30, 2021 4:36 PM in response to lllaass

I can't tell from the OP's submission if this my issue with Mail is the same issue they are experiencing, but here's what I am experiencing. Please see included additional text comment and crash report; I'm in the very early stages of troubleshooting my issue, but- as mentioned in the aforementioned comment and crash report- am able to use Mail on my MacBook Air (M1, 2020) in the interim.


PS/FYI: Former college Apple Student Rep here (like early 1990s!)- and former techie whose been a bit divorced from sysadmin/netadmin stuff for about 20 years as I took a detour away from Silicon Valley and served in US Military, got out, got injured and have been distracted by an SCI for 8 years or so now- so my apologies that I haven't figured this out yet. But thought maybe my info might help others. (Looks like a "start Mail in safe mode and troubleshoot, possibly checking settings and rebuilding mailboxes" kinda thing, but I don't know that yet. Could be interaction with AV or anti-spam software- or some silly extension- but just guessing at this early stage. Will post a follow-up if/when I learn more.)





Nov 1, 2021 10:37 AM in response to lllaass

Thanks Y'all for helping me! You guys are great and I am grateful for the quick answers!


For others with this problem, please remember to follow the Uninstall Avast method described (with screenshots) on the Avast website.


(NOTE: I would have saved myself quite a bit of time if I had not tried to do it myself first because it did not work. I had to restore everything from the previous days system and start over with the Avast instructions from their site and everything worked as it should.)

MAIL not working after installing

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