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akindele53 Author

Level 1

4 points

Restrictions

my account is restricted . I can’t sign out . I can’t use Apple Music , my App Store is disabled .. please what can I do ?

Posted on Oct 30, 2021 12:36 PM

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Top-ranking reply

Level 10

684,729 points

Posted on Oct 30, 2021 1:59 PM

Have you checked Settings/Screen Time for any restrictions?

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

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1 reply

Top-ranking reply

Level 10

684,729 points

Oct 30, 2021 1:59 PM in response to akindele53

Have you checked Settings/Screen Time for any restrictions?

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

Reply

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