Payment query

Hi. I placed an order for the MacBook Pro almost 2 weeks ago and when I checked my bank today, the money have not been taken yet and not “reserved” either.

is that normal?

Posted on Oct 30, 2021 12:59 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2021 1:22 PM

Hi!

Welcome to the "Apple Support Communities."

We are NOT Apple, we are users just like you...

If you have queries about your transaction contact: 1‑800‑MY‑APPLE or login to: www.apple.com/shop/bag and start a chat with CS.

IF it makes you feel better, usually when you order from Apple, you will be charged when the item is ready for shipping. IF you login to your account you'll see a "ship by / delivery by" dates for that order. So, you can expect to be charged then...


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 30, 2021 1:22 PM in response to pasquale139

Hi!

Welcome to the "Apple Support Communities."

We are NOT Apple, we are users just like you...

If you have queries about your transaction contact: 1‑800‑MY‑APPLE or login to: www.apple.com/shop/bag and start a chat with CS.

IF it makes you feel better, usually when you order from Apple, you will be charged when the item is ready for shipping. IF you login to your account you'll see a "ship by / delivery by" dates for that order. So, you can expect to be charged then...


Cheers!

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Payment query

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