You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ask a question

I have an issue charging my iPad that I can’t figure out. I have an iPad Pro and am having trouble getting it to charge. A few days ago I got a new iPhone and went to charge it using the cord that came with the phone, plus the wall charger that came with my iPad. When I went to go charge my iPad after that, with the same wall charger plus cord I normally use to charge my iPad, it wouldn’t charge. However, the USB-USBc cord that my husband has for his android phone worked to charge the iPad with the wall charger, but it is a VERY slow charge. When I bought a new USB-USBc charging cord from the Apple store (though not an Apple product), it too wouldn’t work to charge my iPad, with or without the wall charger. So, why would an old charging cord work, but not a brand new one? Can anyone help me figure out what the issue is?

iPad Pro 12.9-inch Wi-Fi

Posted on Oct 30, 2021 1:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 3:30 PM

Hello and welcome to Apple Support Communities, Chargeissue.

If we understand your post correctly, your iPad doesn't charge or charges slowly. We’d like to help.


Follow the steps in this article:


If your iPad won't charge


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Oct 31, 2021 3:30 PM in response to Chargeissue

Hello and welcome to Apple Support Communities, Chargeissue.

If we understand your post correctly, your iPad doesn't charge or charges slowly. We’d like to help.


Follow the steps in this article:


If your iPad won't charge


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.

ask a question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.