Mac (Monterey) crashes repeatedly.

After upgrading to Monterey my iMac (2015) keeps crashing. I have had trouble with the disk on this machine for sometime. Have run Firstaid on the drive (which came out without any errors). Contents of the panic file is below. it will stay up for a few minutes - no discernible pattern to when it will crash.


iMac Line (2012 and Later)

Posted on Oct 30, 2021 4:15 PM

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12 replies

Nov 3, 2021 11:32 AM in response to rkaufmann87

You are right.

Turns out the HUB on its own is sufficient to cause the panic on "wake from sleep".

Just the HUB, no other peripherals plugged into the HUB.

While "awake" everything works as expected.

This is a new problem with Monterey, as the HUB and peripherals worked under BigSur even during "wake from sleep".

system.log file contains these error messages, starting from no1, to 130

AMPDeviceDiscoveryAgent[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:129

AMPDeviceDiscoveryAgent[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:130

AMPDeviceDiscoveryAgent[499]: Entered:_AMMuxedDeviceDisconnected, mux-device:128

AMPDeviceDiscoveryAgent[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:130


AMPDeviceDiscoveryAgent[499]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:128

Oct 30, 2021 4:24 PM in response to sainik

Welcome to the Apple Support Communities.


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Jack

Nov 2, 2021 9:14 PM in response to sainik

I have upgraded to Monterey 12.0.1 on a new M1 Desktop.

It also crashed "after wake" with a panic connected to AMMuxedDevice a USB HUB.

So I remove the device altogether, and the panic does not occur.

I replace the device and the panic recurs.

I suggest you remove all peripherals and USB HUBS, and only add your USB HUB when you are using the devices.

I have Scanner, Printer, BackupDisk and TV through my hubs.

Sadly no no more.

Hopefully Apple will fix this bug ASAP.

It did not occur with Big Sur.

Nov 3, 2021 8:55 AM in response to Nick Frisina

Your issue may be any one of the following as you have found that the KPs cease after removing all of them.


  • Your USB hub
  • Any one of the external peripherals


The only way to narrow down what it is is to to use trial and error. In other words introduce each item 1 by 1 and test completely for each device until you find the culprit. You have to be slow and methodical and take good notes.

Dec 15, 2021 12:58 PM in response to Nick Frisina

I am now running: macOS 12.1 (21C52) on an M1

 

So, I have now started re-using the 

Satechi Slim USB-C Multiport Adapter with Ethernet


For the 1st few hours, when forcing a sleep, and then a wake.

I am now using it in real life, and it has behaved for a few hours now.


However, the older USB 2.0 HUB, which was working all the way through this saga, is now causing a Panic.

It is now unplugged from M1, and relegated to other duties where it works well....sigh...


Again, I suggest to Apple, that a peripheral causing a Kernel Panic is "bad".

Perhaps just disable the HUB!? And give a message.

Jan 19, 2022 8:15 AM in response to marykendall2

Marykendell2,


Please create your own thread in the MBP forums. Posting the same symptoms in anothers thread can be confusing. You may have the same symptoms however the cause can be completely different which would be confusing for everyone.


Also, when you create your own thread please include the Kernel Panic report the computer produces. KP's can be difficult to diagnose as they can be caused by hardware and software.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac (Monterey) crashes repeatedly.

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