Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost photos and data following iPhone restore

My daughter has lost a lot of photos and videos from her phone following a restore she had to do after getting locked out. She'd run out of iCloud storage so nothing was backed up - is there anything at all we can do to get anything back? She's devastated.

iPhone XR

Posted on Oct 31, 2021 9:50 AM

Reply
3 replies

Oct 31, 2021 9:54 AM in response to JulieS22

No. Unfortunately, without a backup or storage in iCloud, there is nothing to back up.


It's hard to lose data but it's also an early lesson in the importance of backing up data and keeping important passwords somewhere "offline." Some of us didn't learn that until college, the day before a paper was due.....

Lost photos and data following iPhone restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.