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Phone stuck in update mode

My laptop died while my iPhone 11 was plugged into the laptop and was updating. Now it’s stuck in the update mode. What do I do

iPhone 11, iOS 15

Posted on Oct 31, 2021 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2021 11:15 AM

Hi nnolan82,


We see your iPhone progress got stuck after your computer died during an update. Here's a resource to help with that: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch


Here's an excerpt from that article that you'll want to follow: "if the update or restore never completes or your device is unresponsive, force your device to restart."


Take care.

1 reply
Question marked as Top-ranking reply

Nov 1, 2021 11:15 AM in response to nnolan82

Hi nnolan82,


We see your iPhone progress got stuck after your computer died during an update. Here's a resource to help with that: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch


Here's an excerpt from that article that you'll want to follow: "if the update or restore never completes or your device is unresponsive, force your device to restart."


Take care.

Phone stuck in update mode

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