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Overheating iPhone 12 Pro Max

Hi I have a problem with iPhone 12 Pro Max after I updated to iOS 15.1 it’s overheating than brightness goes low by itself and battery getting empty very fast. Phone is very hot. Please help

iPhone 12 Pro Max, iOS 15

Posted on Oct 31, 2021 10:23 PM

Reply
Question marked as Apple recommended

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - What is the Battery Health of your iPhone? Open Settings Battery Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.


Axel F.




Posted on Oct 31, 2021 10:56 PM

1 reply
3 replies
Question marked as Apple recommended

Oct 31, 2021 10:56 PM in response to olivera176

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - What is the Battery Health of your iPhone? Open Settings Battery Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.


Axel F.




Overheating iPhone 12 Pro Max

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