Apple Event: May 7th at 7 am PT
I have Apple Music and Apple News "Trial" subscription that I wish to cancel prior to a paid subscription beginning. I cannot find a "cancel subscription" button in my Settings under "media & purchases". I cannot find a cancel button either on my Mac in my iTunes account.
Will the "trial" subscriptions just end without my needing to "cancel" anything?
Thanks
iPhone XR, iOS 14
Hello,
If you would like to stop your Trial then go to this link and follow the steps, https://support.apple.com/en-gb/HT202039.
The trial will automatically carry on if you have not canceled this subscription and will be charged to your account.
Hope this helps!
Brad
Hello,
Sorry about this issue. If you would like to contact Apple go to this link: https://support.apple.com/en-gb
Hope this helps
Brad
Hi! thanks for help BUT the problem is I go to my iTunes account on my laptop and it shows the apps I've subscribed to but there are NO "cancel" buttons anywhere. I've clicked "more" on each app but no way to cancel them. On my phone I can cancel all my other paid apps EXCEPT Apple Music and Apple News. So I have until Nov. 6 to get these two cancelled.
I've gone to the Forum and the links provided for info still do not help me. I'm going in a circle....
Anymore advice? Thanks so much!
I just tried going to my Apple ID thru the laptop's System Prefs and same story....can't cancel Apple Music and News but can cancel all others.
Do you think Apple notifies someone with a Trial Subscription before it runs out in order for you to cancel then?
I hadn’t tried that but it yielded the same results….can’t cancel Apple Music and News but can cancel all others. This is really frustrating. Thank you for your help. Really puzzling. I may have to call Apple.
Hello,
Do you have an iPhone, Mac or iPad
Brad
iPhone XR with ios 14.8
MacBook Pro with Catalina 10.15.5
I kept exploring and all it gives me the option to do is renew, which I don't want.
Thanks Brad.
Hello,
You may have already tried this but do this: App Store > Tap your profile picture in top right of the screen > Subscriptions > Apple Music > Cancel
Hope this helps
Brad
Thanks Brad for all your help. Believe me I thought it wud be an easy thing to do to go to “subscriptions”. Thank you again.
Tony
Cancel Apple Music Trial Subscription
