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Reset apple id password for my child

I forgot my daughter's apple id password and I have been trying to reset it without success. She is part of our family. I started the "Forgot the Apple ID or password" process, input the email address and her phone number. After this, it sends a message to my daughter's iPad to which I click allow and to my surprise nothing happens after that. I've also tried going under the "Don’t have access to any of your Apple devices? " section and I tried "Reset your password while signing in on a new device" and "Use someone else’s iOS device" but it basically directs me to the same place and it starts the process all over again! It's so frustrating!! How can resetting a password be such a complicated process?

iPad (6th gen) WiFi

Posted on Nov 1, 2021 10:48 AM

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Posted on Nov 1, 2021 11:33 AM

It doesnt give me the option of using my email address to reset her password, i just have the option of sending a notification to my daughter's devices, Iphone and ipad. With regards to your second point how can i sign in with her apple id and password if I do not remember her password? Thats precisely what I am trying to do, to reset her password

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Question marked as Top-ranking reply

Nov 1, 2021 11:33 AM in response to Limnos

It doesnt give me the option of using my email address to reset her password, i just have the option of sending a notification to my daughter's devices, Iphone and ipad. With regards to your second point how can i sign in with her apple id and password if I do not remember her password? Thats precisely what I am trying to do, to reset her password

Nov 1, 2021 1:26 PM in response to xabinhas

Is your daughter 13 years or older? For all I know she could be 50 years old. ;-)


If she has an adult 13+ account then it has to be done from her account:


Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071


If you didn't receive your verification or reset email click here --> https://support.apple.com/HT201455


If you are being sent a verification code to a phone number to which you no longer have access, click on the next link to see the various ways of getting a verification code and what to do if you cannot get one:


Get a verification code and sign in with two-factor authentication --> https://support.apple.com/HT204974 and a related new feature: Account Recovery Contact --> https://support.apple.com/HT212513


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169

Nov 3, 2021 10:35 AM in response to Limnos

I have managed to do it by log in on her account using my iPhone and by doing the reset process through my iPhone, by choosing the option I dont have access to those devices, something like that. Then it asks me to send a verification code to her phone number and the reset password finally works. This option however is not available when you try to do it from the icloud website, not sure why!

Nov 1, 2021 10:55 AM in response to xabinhas

From:


Create an Apple ID for your child - https://support.apple.com/HT201084

- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."

- "If you need to see the options you have for managing your child's account, you can sign in with their Apple ID and password at https://privacy.apple.com/account."


Reset apple id password for my child

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