Slow internet with macOS Monterey

Question, has anyone else been experience kind of bizarre internet connections since upgrading to macOS Monterey (even if your device in an M1 Mac)! Is it just me, but I really feel as though it has had some issues connecting to certain servers occasionally?

MacBook Air (2020 or later)

Posted on Nov 1, 2021 1:55 PM

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Posted on Feb 26, 2022 2:56 PM

I figured out my issue, in which the root culprit was a VPN service that i had already installed on my system; "Cisco AnyConnect Secure Mobility Client".


The above VPN application was already installed on Big Sur OS, and had never caused me issues until the Monterey OS update. I suspect there's a slight working change / compatibility issue between my installed VPN app and Monterey OS.


So what i noticed was, even though AnyConnect VPN wasn't actively connected via the app UI, the underlying VPN "Network Service" was still in a "Connected" state.


Also, i noticed the network service will frequently / regularly auto-connect itself (or re-install itself after removal of network service) in the background..


And so, when the VPN "Network Service" was in a "Connected" state, that's when it caused me local network issues, where i suspect it was overriding and interfering with my perfectly normal network settings.


So what i did to resolve my particular issue each time i experience local network issues on the machine, was the following:


  1. Open System Preferences > Network
  2. Observe the list of services installed on the left pane, and lookout for any VPN services which are "Connected" (also has a green dot icon to indicate connection status). Then, select the particular VPN services which are currently "Connected".
  3. Now, on the right pane, there should be a button labelled "Disconnect", click on that.
  4. Now refresh your browser / tab, and see whether the service disconnect action restored your network connection back to normal.


  • Tip: There's also a checkbox labelled "Show VPN status in menu bar". If you check that, then you can easily disconnect the VPN service from the menu bar in future. It would save you some clicks.


  • Tip: Also, you could try removing the VPN network service (or app) if you no longer need it, by selecting the VPN service on the left pane, and then selecting the minus "-" button located at the bottom of the left pane. However, i noticed that the network service reinstalls itself frequently (whack-a-mole...)


I've also attached an accompanying annotated screenshot which you may follow visually, below.


So for the rest of you, it may / may not be a VPN network service which is causing your issue, but some other connected service that could be interfering / overriding normal local network operations on your machine, which may just need to be disconnected instead 🤷🏻‍♂️

85 replies

Nov 20, 2021 4:14 PM in response to 17001005

I have noticed very slow loading of Web pages with Safari on my M1 iMac running Monterey, some pages taking more than a minute to load. The loading progress bar suggests that it stops before the DNS is accessed. When I originally set up Monterey, I ticked the box that allowed system diagnostics to be sent to Apple. This may be my problem, since the Activity Monitor, when I run it during the wait to load Web pages, showed that the process kernel_task was dominating CPU time (in a fairly idle computer) and, interestingly dominating Network usage by sending Gigabytes of info to the Internet (my service is 12 Mb/s normally) while I was waiting for Safari to do its thing. I unchecked "Send diagnostics to Apple" in the Privacy System Preferences box and the problem was resolved. Sorry, Apple and developers! Apple might make an effort to understand kernel_task's fulminating OCD and to correct it in a future release.


Jan 14, 2022 12:05 AM in response to DoctorFiguresItOut

Hey DoctorFiguresItOut! (Cool name by the way)!


That is really useful information!


That, to me, sounds like a permissions issue!

Either User permissions, or Disk Permissions.


If you are able to see if the same happens in another user account, or not, that may give you the answer!


If the problem does NOT happen in a new user account, I would probably repair the permissions of your user account:


Open System Preferences > Security and Privacy > Privacy > Full Disk Access.


Unlock, click the “+” and add Terminal (Which is in Applications > Utilities, you can also open it in Finder and drag it into that window to make sure it’s there and has a check next to it).


Next open Terminal from that location.

Copy, then paste this command and press Return afterwards:


diskutil resetUserPermissions / `id -u`


Terminal will let you know when the process has finished and there is no time indication but is usually pretty quick.


Once done, restart and test the issue.


Otherwise, if the same issue DOES happen in another user account, (And in Safe Mode for that matter), the disk permissions may need to be repaired:


How to repair a Mac disk with Disk Utility:

https://support.apple.com/en-us/HT210898


The symptoms you provided brings that to mind, and others maybe experience similar symptoms with totally different causes, but with the symptoms you provided, that’s what comes to mind, then it’s worth a try if you’ve already tried the alternatives. Hope that helps!

Jun 22, 2022 4:07 AM in response to 17001005

My iMac from end of 2015 with Monterey


After my many phone calls with Apple support (and let me say that I'm pleased with the time they took), the problem wasn't solved untill I came across the link below. I configured my network(s) as 2.4 and a 5Ghz. So the original network was named xxxxxx and the second one xxxxxx5 for the 5Ghz one.

I connected my mac to the xxxxxx5 and the wifi speed was up 10-fold.

So, what the cause of the problem is I don't know but for my this was the solution.


https://www.macworld.com/article/675313/how-to-switch-to-5ghz-on-a-mac.html


Most negative thing about it all was that someone from the helpdesk let me know the possibility that end of 2022 it just might be the last update for the systems produced before 2016. I would detest that from Apple.

Nov 2, 2021 11:30 AM in response to 17001005

Hello 17001005,


Welcome to Apple Support Communities. We understand that your Internet speeds don’t seem to be as fast since updating to macOS Monterey. We are happy to help.


Please check for potential sources of wireless interference using the steps here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


Apple recommends these settings for your router: Recommended settings for Wi-Fi routers and access points - Apple Support


Let us know if you have further questions.


Take care.

Jan 2, 2022 9:26 AM in response to jiarui32

Even with 12.1 the problem of wifi speed degradation continues. Reboot will only temporarily fix things and the method that jiarui32 posted above will do the same (thank you jiarui32). At least with the latter method you don't have to reboot; once you've performed those steps you will have two Location options to choose from and whenever your speed lags and you want to reset it, just toggle to the other Location. Your wifi connection will reset and when it returns you should be temporarily back to full speed. It's quicker than a reboot but you will still have to do this several times a day until Apple finds an actual fix for this. Super annoying.

Jan 11, 2022 12:09 PM in response to DiZoE

Hi all!

I have also the issue with slow upload speed.

But I have just discovered something interesting… If I setup an VPN session with FortiClient to my internal entrerprise network and I repeat the test then it works properly with the expected speeds!

If then I disconnet the VPN session I get slow upload speeds again. This behaviour is reproducible.


Hope this help as a workaround and to give clues to find a solution not using an vpn connection.

Regards,

Isaac


Nov 18, 2021 8:56 AM in response to 17001005

I just upgraded to Monterey on an Intel iMac 2020. This is happening to me on a wired connections. Internet slows to a crawl. My other connected devices are maintaining high speeds. After rebooting the iMac its speeds up only to slow down a day or two later. Reboot seems to be the only thing that clears it. Switching to wireless and then back to wired doesn't seem to help. This needs to be address soon as it will caused a lot of IT tickets.

Nov 19, 2021 3:00 PM in response to PowellXOGROUP

I have a similar issue on an M1 Mac mini. Wifi slows down seemingly randomly. A reboot helps to bring back wifi speeds, but similarly, after about a day, wifi slowness returns. I read about a new private relay feature slowing things down for some people, but I don't have that enabled (I didn't subscribe to iCloud+ so I don't have that feature) so that's not my problem. I also read that hiding the IP address in Safari could slow things down for web browsing, but I don't think that's my problem since I noticed system wide wifi issues, not just with Safari. Nonetheless, I am no longer hiding my IP in Safari. I'll report back if that clears up my wifi problems.

Nov 23, 2021 7:15 PM in response to 17001005

After struggling trying to figure out why my internet speeds were 0.2/0.13 after performing the upgrade I was able to resolve the issue with some Google Fu. This is what worked for me:

Go in to system preferences

Go to security and privacy

Choose the fourth tab 'Privacy'

In the scrollable area on the left scroll down to Analytics & Improvements

Turn off Share Mac Analytics in the right hand window

Reboot and suddenly getting the same internet speeds as the rest of the machines on my network.


Dec 2, 2021 2:08 AM in response to 17001005

I called Apple Support that recommended I tried:


How to reset the SMC of your Mac

https://support.apple.com/en-gb/HT201295

and/or

Reset NVRAM or PRAM

https://support.apple.com/en-gb/HT204063


I cannot say if this works for everybody. I seems to have worked on my computer. For now. I have absolutely no expert knowledge in these matters so I don't guarantee anything. I assume that someone at Apple will fix the problem eventually.

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Slow internet with macOS Monterey

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