Crash

Welcome to the Apple Support Communities.

Please Force restart iPhone - Apple Support and try again.

You may also need to update iOS, Update your iPhone, iPad, or iPod touch - Apple Support, or your Apps, How to manually update apps on your Apple device - Apple Support.

Cheers,

Jack

Chapotriste Said:

"Crash: My iPhone is stuck on the Spotify app and won’t let me close out of the app or even shut off my iPhone"

-------

Contact the Developer:

Contact the Developer of Spotify. It may be a bug that the Developer is knowledgeable of, and they may have a fix for it. You'll find their contact information in the app's site of the App Store.