Apple Event: May 7th at 7 am PT
Video camera suddenly not working on my 2015 MacBook, although it's been fine until a couple of weeks ago. I'm still on Mojave. Is there a fix without an upgrade?
MacBook Pro 15″, macOS 10.14
Start with this...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Does it work in PhotoBooth?
Start with this...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Does it work in PhotoBooth?
My older Logitech C920 Pro HD webcam works on Monterey 12.0.1 (M1 Pro MacBook Pro) and several previous operating system releases, across different Mac models. Does not use vendor drivers, and is connected via a USB-3.0 hub, or a USB-C to USB3 dongle.
Camera doesn't work in safe mode - tried it a few times.
Also no response from several PRAM resets.
It doesn't work in Photobooth either.
Any other ideas?
Thanks!
Sys Prefs>Security & Privacy>Privacy tab>Camera... what Apps are allowed to use the Camera?
Skype and Zoom are selected. Both apps give a "no camera detected" or similar notice when I check video.
About this Mac>System Report>Hardware>Camera, does anything show or has it failed?
"No video capture device was found."
Sigh. Ok. Thanks so much for helping to sort it out.
Just a double check -- there's no way my old operating system would render the camera inoperable?
Thanks so much.
I don't think so my friend. :(
Video camera suddenly not working. It's worked fine on Mojave in my 2015 MacBook. Is there a fix without an upgrade?
