Stop the charges for my old iPhone 7

I just bought iPhone 12 for 128 GB and I don't want you to charge me an additional $.99 for my old iPhone 7. Please cancel. You just charged me on my credit card. Please issue credit. Thank you




[Edited by Moderator] 

iPhone 12, iOS 15

Posted on Nov 2, 2021 8:00 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2021 8:03 AM

A couple of things:


You just posted your phone number to anyone who uses this board.


I believe the charge might be for iCloud storage? That's not attached to the iPhone 7 but to your Apple ID. If you wish to downgrade to the free tier, follow the instructions here: https://support.apple.com/en-us/HT207594 Anything you have that exceeds the free tier will be erased so be sure you have all of your content downloaded to your new device.



2 replies
Question marked as Top-ranking reply

Nov 2, 2021 8:03 AM in response to esthershin2010

A couple of things:


You just posted your phone number to anyone who uses this board.


I believe the charge might be for iCloud storage? That's not attached to the iPhone 7 but to your Apple ID. If you wish to downgrade to the free tier, follow the instructions here: https://support.apple.com/en-us/HT207594 Anything you have that exceeds the free tier will be erased so be sure you have all of your content downloaded to your new device.



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Stop the charges for my old iPhone 7

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