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CAC Reader no longer works after Upgrade to Monterey

I see the CAC reader in the USB listing, I even reinstalled the drivers for my SCR3310,v2 CAC reader. However, after the system upgraded to Monterey...poof, I can no longer get into any sites that require my CAC. I also went into Military CAC and deleted, then reinstalled my certificates.


The problem is even if it opens (the certificate listing), it is blank. I used it for VMWare to work offsite but it now just shows up with a. blank in the certificate box. Need help and thanks. Hate that it worked before but no longer since it upgraded.

Posted on Nov 2, 2021 10:18 AM

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Posted on Nov 4, 2021 8:56 AM

(RESOLVED) I had to go to the Terminal and do the commands it states in this link: https://militarycac.com/macuninstall.htm - I recall seeing this but it recommends I do it twice….after that and a restart, the certificates popped up. Hope this helps others who upgraded to Monterey because this really shut me down for a bit and even wasting money another CAC. I simply needed to "re-enable" my built-in Smart Card.


NOTE3: If you have recently updated to Mac OS Catalina (10.15.x), Mac OS Big Sur (11.00.x), or Mac OS Monterrey (12.00.x) you need to re-enable the built in Smart Card ability after removing all installed enablers listed above:

 

1. Remove your CAC from the reader

2. Open Terminal, by typing Terminal in the spotlight search

3. Copy the entire command below [starting with sudo, and ending with pivtoken] and paste it into the terminal window (or manually retype it)

 

sudo defaults write /Library/Preferences/com.apple.security.smartcard DisabledTokens -array && sudo defaults write /Library/Preferences/com.apple.security.smartcard EnabledTokens -array com.apple.CryptoTokenKit.pivtoken

 

3a. I recommend you run this command twice.

 

4. When prompted for your computer password, know that the cursor will not move, type it in, and hit enter to process.

 

5. After performing these steps, the built in smart card ability should be enabled.  

 

6. Logout of Terminal, 

 

7. Restart computer

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Jan 24, 2022 2:45 PM in response to Barney-15E

Getting this Error from my CAC card after using my pin to login to miltary portal:


Error Message: $(PKEStatus)

If you wish to open a help desk ticket, please include the below Reference ID and File Path.

Reference ID: 0.2f34017.1643064024.55f0629

File path: https://www.my.af.mil/afp/netstorage/auth/applicationsFailOver.html?Edge=23.64.3.47&Client=71.92.144.16&Request=55f0629&URL=/afvecprod&Method=GET&Response_Status=000-Connection_Failure

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Feb 13, 2022 8:29 AM in response to shaun7shaun

I purchased a MacBook Pro 14 last month and had a regular usb cac reader and download all the certs but nothing worked and I have it up to date with Monterrey. I bought a NEW USB “C” CAC READER plugged it in and was able to access a lot of military website navy that require a cac card. I purchased the new cac reader from Amazon but you should be able to find it at the bx / navy exchange

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Feb 13, 2022 10:58 AM in response to shaun7shaun

I would to be on the safe side. Cause I had them installed and I also trusted the certificate I usually use. When I plugged the cac reader I message popped up for pairing and I paired it and logged in my pin. And went to try email, nsips and so on and it worked..

Identiv SCR3310v2.0 USB Smart Card Reader (USB C) https://www.amazon.com/dp/B07VVSY96H/ref=cm_sw_r_cp_api_glt_i_16S8C3YM681F0T2CH56X




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Feb 25, 2022 9:30 PM in response to dmg222

I was having this same issue. I had to turn off part of my antivirus. Try turning it all off to see if that allows you to access the sites. If that works, then figure out which part of your antivirus is messing with it. For me it was part of Avast. I had to turn off a part of Web Shield. Turned off Web Shield and it worked, but I have since fine-tuned it by going to Preferences, then Core Shields, then Web Shield, and unchecking the Scan Secure Connections box. After that I could go back and turn Web Shield back on again and it is working great. https://security.stackexchange.com/questions/73476/why-is-avast-web-mail-shield-root-listed-as-ca-for-google-com

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Mar 29, 2022 11:28 AM in response to evanspa6523

Hello, I tried this but it still did not work.

I recently bought a new laptop with the monterey OS

I have the Saicoo DOD Military USB Common Access CAC Smart Card Reader, Compatible with Mac OS, Win, Linux (Horizontal Version)

I tried running the prompts

no luck

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CAC Reader no longer works after Upgrade to Monterey

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