CAC Reader no longer works after Upgrade to Monterey

I see the CAC reader in the USB listing, I even reinstalled the drivers for my SCR3310,v2 CAC reader. However, after the system upgraded to Monterey...poof, I can no longer get into any sites that require my CAC. I also went into Military CAC and deleted, then reinstalled my certificates.


The problem is even if it opens (the certificate listing), it is blank. I used it for VMWare to work offsite but it now just shows up with a. blank in the certificate box. Need help and thanks. Hate that it worked before but no longer since it upgraded.

Posted on Nov 2, 2021 10:18 AM

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Posted on Nov 4, 2021 8:56 AM

(RESOLVED) I had to go to the Terminal and do the commands it states in this link: https://militarycac.com/macuninstall.htm - I recall seeing this but it recommends I do it twice….after that and a restart, the certificates popped up. Hope this helps others who upgraded to Monterey because this really shut me down for a bit and even wasting money another CAC. I simply needed to "re-enable" my built-in Smart Card.


NOTE3: If you have recently updated to Mac OS Catalina (10.15.x), Mac OS Big Sur (11.00.x), or Mac OS Monterrey (12.00.x) you need to re-enable the built in Smart Card ability after removing all installed enablers listed above:

 

1. Remove your CAC from the reader

2. Open Terminal, by typing Terminal in the spotlight search

3. Copy the entire command below [starting with sudo, and ending with pivtoken] and paste it into the terminal window (or manually retype it)

 

sudo defaults write /Library/Preferences/com.apple.security.smartcard DisabledTokens -array && sudo defaults write /Library/Preferences/com.apple.security.smartcard EnabledTokens -array com.apple.CryptoTokenKit.pivtoken

 

3a. I recommend you run this command twice.

 

4. When prompted for your computer password, know that the cursor will not move, type it in, and hit enter to process.

 

5. After performing these steps, the built in smart card ability should be enabled.  

 

6. Logout of Terminal, 

 

7. Restart computer

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35 replies

Dec 19, 2021 2:00 PM in response to MLAG88

I need to install my military CAC for the first time.

There should be nothing to install.

Plug in the reader, plug in your CAC, use it when requested.

Don’t pair when requested. It does nothing to help you access CAC-protected services.

If you pair, you will need to use your CAC pin to authenticate Mac services, like logging into your Mac.

Dec 20, 2021 4:45 PM in response to dmg222

VMWare is something I was using for the military. But I did the steps in my earlier post and it worked. It was driving me crazy. After going into Terminal and following those steps, I basically had to reactivate my CAC reader where apparently the upgrade shut it down. Also, after I did it, it was no problem at all and no additional software in order for it to display the certificate options like others said. I have the same CAC reader and it worked with others as well after the steps.

Dec 23, 2021 8:31 PM in response to Barney-15E

I have the new MacBook Pro M1 Max (2021) laptop. I've never installed anything. This computer came with Monterey 12.0.1. I tried the steps mentioned about about opening Terminal window and paste the long command, typing my password (twice), restarted, etc. I was never prompted to select a certificate, enter a PIN - nothing. It appears to STILL NOT be reading the car- reader (SCR3310 v2.0). Could really more assistance. Thanks in advance.


Jan 24, 2022 2:45 PM in response to Barney-15E

Getting this Error from my CAC card after using my pin to login to miltary portal:


Error Message: $(PKEStatus)

If you wish to open a help desk ticket, please include the below Reference ID and File Path.

Reference ID: 0.2f34017.1643064024.55f0629

File path: https://www.my.af.mil/afp/netstorage/auth/applicationsFailOver.html?Edge=23.64.3.47&Client=71.92.144.16&Request=55f0629&URL=/afvecprod&Method=GET&Response_Status=000-Connection_Failure

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CAC Reader no longer works after Upgrade to Monterey

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