You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 Pro horrible photos, blurry and too sharp sometimes, worst than iPhone X

Hi, I just received my new iPhone 13 Pro, I use to have iPhone X, and I am very dissapointed of the photos quality, some of them are extremly sharp and some of them very blurry, like a phone camera of 15 years ago.

I am sure it has to be a software or configuration issue, I bought the new 13 pro just for the camera, but for now, I trust more my old iPhone X, it takes better shots in general.


Can you help me fix

iPhone 13 Pro

Posted on Nov 2, 2021 11:33 AM

Reply
2 replies

Nov 3, 2021 9:27 AM in response to lmariscal

Hello lmariscal,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the camera quality of your new iPhone. To help with this, please follow all of the steps in this Apple resource and then contact Apple directly if you need any further assistance.



If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Get Support 



Cheers!

Nov 5, 2021 11:09 AM in response to lmariscal

Please also upload your samples to the most popular thread discussing the very same issue where more than 1000 people clicked "I have this problem, too" 253181534 - you have posted very good samples similar to what I taken but haven't time to upload. The cause the users suspect is over processing done by the SmartHDR algorithm that cannot be turned off in iPhone 13 + iOS 15, resulting in samples like yours or faces being applied a cartoon-like look.


In my personal opinion I don't think Apple is going to fix it in iOS 15, but please keep us posted what Apple support will tell you. Also separate from Apple support, please complain to Camera app feedback https://www.apple.com/feedback/camera/

iPhone 13 Pro horrible photos, blurry and too sharp sometimes, worst than iPhone X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.