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My iPhone won’t update

I have tried to update my iPhone and it keeps failing. It’s also showing I have no memory left but my cloud storage is minimal

iPhone 6s Plus, iOS 14

Posted on Nov 2, 2021 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 3:24 PM

iCloud storage has nothing to do with the amount of storage on your phone. You will need to free up some space on your phone to do the upgrade.


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


2 replies
Question marked as Top-ranking reply

Nov 2, 2021 3:24 PM in response to annalisa136

iCloud storage has nothing to do with the amount of storage on your phone. You will need to free up some space on your phone to do the upgrade.


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


My iPhone won’t update

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