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Health app not recording hearing data

Any idea why the health app would suddenly stop recording data on earbuds sound levels?

Posted on Nov 2, 2021 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2021 1:41 PM

Hello RedFatCat,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the Health app not recording your data. The related article at the top of the page is a great resource for customizing your audio levels on your headphones. Did you receive an alert saying that it stopped recording your Health data due to the sound levels on your EarPods? This article has great information about using the Health app in iOS: Use the Health app on your iPhone or iPod touch


This article goes over how to manage your Health data on your iPhone as well: Manage Health data on your iPhone, iPod touch, or Apple Watch



We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 3, 2021 1:41 PM in response to RedFatCat

Hello RedFatCat,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the Health app not recording your data. The related article at the top of the page is a great resource for customizing your audio levels on your headphones. Did you receive an alert saying that it stopped recording your Health data due to the sound levels on your EarPods? This article has great information about using the Health app in iOS: Use the Health app on your iPhone or iPod touch


This article goes over how to manage your Health data on your iPhone as well: Manage Health data on your iPhone, iPod touch, or Apple Watch



We hope this helps.


Cheers!

Health app not recording hearing data

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