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After 1 months using iPhone, i had a problem with unlocking. When I turn off iphone, and turn it on, i don’t see the white line at the bottom of the screen, and can’t unlock my iPhone. He unlocks with Face ID, but don’t going to the Home Screen. I can unlock my iPhone using Control Centre, but it is uncomfortable. Please, help me with this problem.
This is screenshot of this problem:
iPhone 12, iOS 14
Hello iPhone-12-unlock-bug,
Welcome to Apple Support Communities! We understand your concern with not having the option to unlock your iPhone. We're happy to assist you with this.
First, let's make sure you have a current backup of your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support
Next, let's go ahead and update your iPhone to the latest iOS 15.1 version. Apple's updates contain software that is critical to the operation of your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support
Update the community if the issue persists.
Best Regards.
Hello iPhone-12-unlock-bug,
Welcome to Apple Support Communities! We understand your concern with not having the option to unlock your iPhone. We're happy to assist you with this.
First, let's make sure you have a current backup of your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support
Next, let's go ahead and update your iPhone to the latest iOS 15.1 version. Apple's updates contain software that is critical to the operation of your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support
Update the community if the issue persists.
Best Regards.
I restarted my iPhone, and the problem disappeared.
Hi iPhone-12-unlock-bug,
Thanks for letting us know your issue is resolved. This could help others here. We're happy we were able to help you in the Apple Communities!
Have a wonderful day!
iPhone 12 unlock bug
