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I can't backup my new iphone to itunes! iphone button is greyed out

So as the title says, when I try to connect my iPhone to me pc i can't back it up. I just get a grey phone button and that's it.

how do I fix this?

iPhone 13 Pro Max, iOS 15

Posted on Nov 3, 2021 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2021 10:58 AM

Hi ItayIB,


Please check Your cable, maybe there is a connection problem between iPhone and PC.

Update Your iTunes to newest version.

and follow this steps by Apple:


How to back up your iPhone, iPad or iPod touch with iTunes on your PC – Apple Support (UK)


Hope this will help :)

6 replies

I can't backup my new iphone to itunes! iphone button is greyed out

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