Apple watch battery swell
Purchased apple watch 3/22/21 and the face has popped loose. What I am seeing it is a known "battery swell" issue. Why isn't this covered by apple warranty? It is a known issue
Purchased apple watch 3/22/21 and the face has popped loose. What I am seeing it is a known "battery swell" issue. Why isn't this covered by apple warranty? It is a known issue
If you bought a brand new watch, March 22, 2021, it includes a full one year warranty. Schedule an appointment at your Apple Store Genius Bar and show it to them. They should without question replace the watch - UNLESS there is visible damage to the watch unrelated to the screen coming off the watch.
If you bought a brand new watch, March 22, 2021, it includes a full one year warranty. Schedule an appointment at your Apple Store Genius Bar and show it to them. They should without question replace the watch - UNLESS there is visible damage to the watch unrelated to the screen coming off the watch.
Was I correct that you purchased your watch March 22, 2021? If that is correct, call them again and elevate this higher. There is some miscommunication somewhere.
Take your receipt with you. The watch has a full one year warranty.
This is a receipt from an AppleStore or Apple Authorized Reseller where you bought it. And original?
That is what I thought also! Visited store today, they had me call "1800myapple" and I was told there would be a charge of over $200 since I do not have applecare! I literally have the dated receipt-I though apple stood by their products-so upset with them right now!
It was bought at Walmart, I have original receipt. I called apple again snd got a more competent person who will send a box to my home for me to mail watch to apple for a replacement. Fingers crossed that it all goes smooth!
I will try the store again-that was my thought too! I probably got an unqualified person on the phone
Apple watch battery swell