unknown error occurring with iMessage on Mac
After upgrading to Monterey, I keep getting "an unknown error occurred" when I try to log into iMessage.
iMac 21.5″, macOS 10.15
genius! worked like a charm..thanks!
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Question marked as
Top-ranking reply
i found a fix for it. I tried LITERALLY EVERYTHING and it wouldnt work. I was getting the "an unknown error has occured" only on iMessage even though i was signed into iCloud.
1.) sign out of your user account
2.) create a brand new user (as if your wife or child etc was creating a seperate profile on the computer)
3.) sign in with iCloud, and with iMessage in the new profile and it should work
4.) next, sign out of that new profile you created
5.) go back and sign into your original profile on the computer and try signing in.
And iMessage works for me now on the original computer profile (user)
That was what worked for me. An apple rep suggested that to me after i tried 4000 other things to try and fix it.
39 replies
Thanks so much for this ! This didn’t happen to me due to an update . Just happened in thin air & you helped me fix my issue.
Coming back to the forums after fixing it yourself is admirable. A lot of people don't do that.
This fixed it for me. Thank you so much !!!!!
I was about to try jordanwinston's solution, but i just logged out of my user & then logged back in & then I was able to login to iMessage without getting the error.
What have you tried so far?
Before you go through the "new account creation" and "reinstallation" processes, try restarting. That worked for me. I'm running Monterey 12.4.
Eesh. I know the feeling, though. Maybe I was the fortunate one. I wish had another solution, but a simple restart solved my issue. Best of luck, John!
Wow. That took 3 seconds and fixed my problem. Thank you!
Jordan's fix of creating a new profile worked for me. I still got the iMessage error on the new profile but once I signed out of it and back into my original profile, iMessage worked again.
unknown error occurring with iMessage on Mac