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unknown error occurring with iMessage on Mac

After upgrading to Monterey, I keep getting "an unknown error occurred" when I try to log into iMessage.

iMac 21.5″, macOS 10.15

Posted on Nov 3, 2021 1:45 PM

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Posted on Dec 15, 2021 10:50 AM

i found a fix for it. I tried LITERALLY EVERYTHING and it wouldnt work. I was getting the "an unknown error has occured" only on iMessage even though i was signed into iCloud.


1.) sign out of your user account

2.) create a brand new user (as if your wife or child etc was creating a seperate profile on the computer)

3.) sign in with iCloud, and with iMessage in the new profile and it should work

4.) next, sign out of that new profile you created

5.) go back and sign into your original profile on the computer and try signing in.


And iMessage works for me now on the original computer profile (user)


That was what worked for me. An apple rep suggested that to me after i tried 4000 other things to try and fix it.

39 replies

unknown error occurring with iMessage on Mac

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