I just got a new phone and I’m not sure if this is the actual issue but I already had my Apple Pay set up and the money my friend sent me won’t go through and I’m unable to transfer the money to my bank. I removed the cards on all other devices and I still can’t verify my identity.
iPhone 13, iOS 15
Hi Mikeydlr,
Thanks for reaching out in Apple Support Communities.
We're happy to see how we can help out today with transferring money from your Apple Cash to your bank.
See the section “If you can’t transfer money” found in Transfer money in Apple Cash to your bank account or debit card. It should help you with making sure you have everything set up correctly on your new iPhone.
Let us know if you have questions.
Take care!
Unable to verify Apple Cash identity
