Wifi Assist & Cell Coverage

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Level 1

4 points

Wifi Assist & Cell Coverage

I have poor cell coverage in my area and have been using Wifi Assist up until this morning when I installated the latest IOS15 update.

In the past, I was able to put my phone in Airplane Mode and all calls would route over my reliable wifi. Post update when I try to make a call or send a text it insists that I disable wifi mode. Texts are still delayed by 15-20 minutes.

And cell calls are now even more unreliable than ever for my service area.

Any suggestions?

iPhone 8

Posted on Nov 4, 2021 9:28 AM

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Answer 1

Nov 5, 2021 10:36 AM in response to Michael_Kuhn

Hey Michael_Kuhn,

Thank you for using Apple Support Communities!

We see from your post that you're having trouble with service in your area.

This article has a slightly different title but can help:

If you see No Service or Searching on your iPhone or iPad - Apple Support

Cheers!

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Answer 2

Michael_Kuhn Author

Level 1

4 points

Nov 5, 2021 12:21 PM in response to DanielleM182

Hi

thanks for getting back to me.

The issue is that because I wasn’t under serviced area I was reliant on Wi-Fi assist to help make my calls.

In the past I was able to put my phone into airplane mode with Wi-Fi assist turned on and use Wi-Fi to make all of my phone calls.

Since iOS upgrade 15.1 I now need to maintain my cellular connection in order to use Wi-Fi assist.

This also causes a severe drain on my battery which was never the case prior to this upgrade.

Thank you

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Wifi Assist & Cell Coverage

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