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Level 1

4 points

Screen shot no longer working

I do a lot of screen shots using CmdShift4.

For no apparent reason, CmdShift4 now captures the whole screen, while turning everything blue and displaying a tiny camera icon. I can't drag a marquee to capture part of it. I can only click and capture the whole screen. I've never seen this blue phenomenon before.

CmdShift3 now does nothing at all.

I'm running High Sierra 10.13.6 on a MacBook Pro 2018.

I have

-restarted

-zapped the PRAM while restarting

-cleared the screenshot preferences file

-restarted again

Any help would be much appreciated.

MacBook Pro 15″, macOS 10.13

Posted on Nov 4, 2021 1:22 PM

Best reply

BDAqua

Level 10

239,375 points

Posted on Nov 4, 2021 1:40 PM

Sounds like faulty Keyboard...

How to capture a window or menu

Turns everything blue it looks like...

Take a screenshot on your Mac - Apple Support

Open Keyboard Viewer & press CMD+Shift+4 & observe which Keys highlight.

View in context

Screen shot no longer working

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