Lost OneDrive files

Recently, I've experienced problems using OneDrive particularly for archiving. My latest experience, which may have occurred coincidentally with upgrading to Monterey, is that all my OneDrive files had completed disappeared. Fortunately, I had copies stored elsewhere. I'm curious if anyone else has encountered similar issues.


I have since used OneDrive to backup a subset of my iCloud Drive files. While attempting to do so, I encountered problems with OneDrive's more restrictive file naming convention as compared to macOS. A simple workaround is to compress the macOS files into a single archive file (e.g. Zip) and then simply store that archive in OneDrive.


- Pie Lover

Posted on Nov 4, 2021 5:20 PM

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8 replies

Nov 5, 2021 5:52 AM in response to BlueberryLover

Make sure your macOS OneDrive app is updated to the latest version (forgot to specifically mention that in my other post although it was somewhat implied).


Is sharing enabled on any of your OneDrive files where maybe another user is able to delete or modify the items?


If the items weren't accidentally deleted by you, then you may need to contact Microsoft especially if you continue to see this happen. Sometimes Microsoft may be able to restore items, but time is critical in reporting the issue.





Nov 4, 2021 7:58 PM in response to BlueberryLover

FYI, always make sure to have frequent and regular backups of your computer and any external media which contains important & unique data. Don't rely on cloud services for your only copies of your files. Always have a local backup and/or a local copy of all your important files.


Cloud services can change the rules at any time without any warning. It is Ok to use the cloud to store an extra copy so you the files can be accessed from anywhere, but don't have all the copies only in the cloud.


Are you using the OneDrive app or accessing OneDrive from a browser? Have you checked OneDrive using the browser? Might be useful information for others who wish to assist you. It is possible the OneDrive app is not fully compatible with the recently released Monterey.


Sorry I cannot be of any further assistance since I don't rely on cloud services except to be use them as a convenience for a small subset of my data that I want to access from any location.

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Lost OneDrive files

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