Unable to launch an app installer ...
I downloaded a driver installer from the Tripp Lite web site. This driver is supposed to enable a serial adapter to work with my iMac. It's said to work with Big Sur v11.4 and I am running v11.6.
When trying to launch the installer I get an error message saying that I don't have the permission to do that (see below).
Normally, I get a similar message but I can work it out by authorizing it the the system preferences. Now, ithat option is unavailable.
Tripp Lite said that it was a known problem and that Apple was responsible for that. I called Apple about that and escalated the problem 2 levels above the customer support. We tried running under root, disabling SIP, launching without extensions (CMD + R) ... nothing worked.
Tripp Lite suggested to use a special Terminal command (SUDO xattr -rd com.apple.quarantine [app name]) and that does not work either. Maybe there is a syntax problem using that command. I tried the command below and Terminal returned an error that seems to indicate a syntax error:
SUDO xattr -rd com.apple.quarantine /Applications/Install USA19H Driver.app
Password: XXXXXXX
xattr: No such file: /Applications/Install
xattr: No such file: USA19H
xattr: No such file: Driver.app
Is any of you, expert in Apple stuff, able to help me at least try to launch the Install USA19H Driver.app located in the Applications folder ?
Thanks in advance.
iMac Line (2012 and Later)