How can I software update

• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S or newer, you can update to 14.8.1 or 15.1

Go to Settings > General > Software Update.

Update your iPhone, iPad, or iPod touch -

https://support.apple.com/en-us/HT204204

Whether you can or can't depends on the iPhone model you have.

Tell us what you have in

Settings > General > About >

Model Name > ?

Model Number > or tap here for the number starting with A ????

Also tell us which Software Version is installed?