The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I kept my Macbook Air on charging for the first time and it is using me as a ground while touching it.
I am using the charger which came with in the box. How to solve this?
MacBook Air (2020 or later)
Hi,
You'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air and its charger there.
Contact - Official Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
Macbook Air M1 2020 giving electric tingly effect when touched while charging
