You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple Fitness+ unveils an exciting lineup of new ways to stay active and mindful in 2025

Offerings include new programs for strength, pickleball, yoga, and breath meditation, and a new collaboration with Strava. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Photos 7.0

Why does Photos need an Internet connection to print a contact sheet from photos that have never been anywhere near the internet? They were captured and processed on my MacPro. Other, admittedly smaller albums, "printed" just fine, but even if I split this album into smaller lots, it insists it needs an internet connection. For what? (This message brought to you by the same Internet it claims is missing!!)

Posted on Nov 5, 2021 12:52 AM

Reply
7 replies

Nov 5, 2021 9:37 AM in response to machinesthatcount

Try this: boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Nov 5, 2021 10:48 AM in response to Old Toad

Thanks. I had re-booted in Safe Mode a couple of times with no effect. Similarly I have run the "Repair" routine on my Photos library, but this morning I managed to isolate the problem. There are images in my library that cannot for some reason be edited, and are incorrectly oriented. If I deselect these images, the contact sheet prints just fine — 225 images on 19 pages. The issue of the "missing" image data is obviously a separate problem.

Apple Photos 7.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.