Get error message while trying to log in to the Appstore

I try to update the software of an older Mac, but I get the following message (in red) right under the AppleID box.


MZFinance.BadLogin.MacAppStore_message


Does anyone of you have a clue how to fix this?


Thank you in advance for your help!



iMac Line (2012 and Later)

Posted on Nov 5, 2021 5:13 AM

Reply
1 reply

Nov 5, 2021 6:22 PM in response to hbaat

Hi hbaat,

Welcome to the Apple Community.


Apple Support have articles online that may help:


First:

Identify your iMac model

(NB: locate your iMac model in this article (link below),

and see the "Latest compatible operating system" that is listed underneath it.)

https://support.apple.com/en-au/HT201634


Then:

How to get older versions of macOS

(Safari uses the links in this article to find the old installers in the App Store).

https://support.apple.com/en-us/HT211683


And

If you can't connect to the App Store, iTunes Store, or other Apple services

https://support.apple.com/en-us/HT201400


Hope this works for you :-)



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Get error message while trying to log in to the Appstore

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