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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
We bought a new iPhone yesterday and set it to restore from the old iPhone via iCloud. Fifteen hours later it is still restoring, should we start over or is there another option to getting the restore to finish? Thank you.
iPhone 12 mini, iOS 15
Welcome to Apple Support Communities Rvjjr,
Congratulations on your new iPhone! We'd be happy to help get your iPhone restored from your iCloud backup. You mentioned that it's taking a long time to restore, has it been connected to a Wi-Fi network the whole time? The reason we ask is that, the restore will pause when out of Wi-Fi and resume when connected again.
Are you able to use the device or do you see a progress bar? Has the device been restarted?
If you are looking for an alternate way to set up your iPhone, you can also use Quick Start if you have access to the old iPhone and both devices meet the requirements: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.
Hope that helps!
New iPhone restore from iCloud
