IOS 15.1 Safari issues with adfs authentication (WebEx)

Question

IOS 15.1 Safari issues with adfs authentication (WebEx)

I'm using iPhone X with IOS 15.1

There is an issue with logging (authenticating) through Safari browser in WebEx meet app. The same behaviour is in Safari itself. When I'm trying to authenticate using my company active directory account safari says "Safari cannot open this page" no connection to the internet etc. While I'm logging in using chrome browser on my iPhone everything is ok.

The problem is that in WebEx app I cannot force to use chrome instead safari for authentication ;(

Please see attached screen shot.

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Krzysztof

iPhone X, iOS 15

Posted on Nov 5, 2021 6:40 AM

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Answer 1

Nov 5, 2021 7:25 AM in response to SravanKrA

The source of the issue is not in the internet connection. I tried different wifi networks and different cellular networks.

Problem is probably how safari handles redirects on page.

As I wrote on the same phone when I'm using Google Chrome everythings works fine.

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Answer 2

SravanKrA

Level 10

432,756 points

Nov 5, 2021 7:16 AM in response to krzysztof_esz

Safari is more secure than Chrome.

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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IOS 15.1 Safari issues with adfs authentication (WebEx)

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