I cannot get my slim folio to pair with my I pad. Above the battery on the keyboard is a flashing light. Please help

I cannot get my slim folio to pair. The light bore the battery is flashing white. Help please

iPad, iPadOS 15

Posted on Nov 5, 2021 12:22 PM

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1 reply

Nov 6, 2021 12:40 PM in response to 4102ger

Hey 4102ger,


It sounds like you're having an issue connecting your Smart Keyboard with your iPad. We can understand wanting to look into that further. We want to help.


It looks like you're coming from the article: Use your Smart Keyboard Folio or Smart Keyboard with your iPad


"Get help

If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:

  1. Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the Type position and that you have the latest version of iOS or iPadOS.
  2. Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
  3. Restart your iPad.
  4. Reconnect the Smart Keyboard Folio or Smart Keyboard."


Those would be the best steps to take to attempt to resolve the issue. If that hasn't helped, we'd suggest contacting Apple Support for assistance here: Get Support


Thanks!


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I cannot get my slim folio to pair with my I pad. Above the battery on the keyboard is a flashing light. Please help

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