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User profile for user: NickMick11
NickMick11 Author
User level: Level 1
5 points

iphone 13 camera bug - red photos

Hi,


My iphone 13 has some troubles during warm light shooting. If i'm

changing my smart bulb settings form normal daylight to warm while

opened camera on the iphone - everytihing seems to be ok. But only if I

go to gallery for a while or just reopen the camera app, the iphone

starts to see everything in red (without any changes of the light in the

meantime). Has anybody checked his iphone 13 with similar conditions?

It's enough to open the camera app in the room with warm light set on

smart bulb.

Of course my iphone's camera seems to work properly in other, typical situations.



Below are links to two videos recorded in the same time - one by iphone

13 and another one with 6s. The bug is at the end of the video.

*for best understanding play both of this videos side by side in the same time


iphone 13 - https://www.youtube.com/watch?v=c-8HlMVtuaA

iphone 6s - https://www.youtube.com/watch?v=x9LmzMSH1fE


and another video with this bug, check description in YT. After 0:50 glitch come back.

https://www.youtube.com/watch?v=LyWMbCt0Z5M


I've also checked iphone 11 with the same light conditions and everything was normal in contrast to ip13.

iPhone 13

Posted on Nov 5, 2021 1:36 PM

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User profile for user: NickMick11
NickMick11 Author
User level: Level 1
5 points

Posted on Nov 6, 2021 6:45 PM

Hi, unfortunately it doesn't help. There is another video, where iphone image from front and rear camera changes dramatically (when shooting and reopening camera app) although light in the room is the same all time.

*the light settings are visible in the recording in the yeelight app


https://www.youtube.com/watch?v=PzyEEdz9aBI

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User profile for user: NickMick11
NickMick11 Author
User level: Level 1
5 points

Nov 6, 2021 6:45 PM in response to Eric--F

Hi, unfortunately it doesn't help. There is another video, where iphone image from front and rear camera changes dramatically (when shooting and reopening camera app) although light in the room is the same all time.

*the light settings are visible in the recording in the yeelight app


https://www.youtube.com/watch?v=PzyEEdz9aBI

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User profile for user: Eric--F
Eric--F
User level: Community Specialist

Nov 6, 2021 12:56 PM in response to NickMick11

Hello and welcome to Apple Support Communities, NickMick11.

If we understand your post correctly, your iPhone camera shows a red tint at times. We’d like to help.


Follow the steps in this article:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.

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User profile for user: NickMick11
NickMick11 Author
User level: Level 1
5 points

Nov 7, 2021 8:04 AM in response to Eric--F

I've also done full restore of my iPhone but it didn't help too.



..."solved" mark was clicked by accident.

Please help, it looks like it may be software issue, cause in other conditions camera seems to work correctly. Can somebody in your team test other iPhone 13 to check whether it happens too?

I've the latest ios 15.1

In previous comment I added another video.

For comparison in the same light conditions I used iPhone 11 and it's camera see the image correctly all time without this intensive red tint.

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iphone 13 camera bug - red photos

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