Macbook Pro 2017 a1708 not charging

boray48 wrote:

I have a1708 with charging issue. It’s not charging only %1 but when I write serial number to your site it says something like your mac is not suitable for replacement program. Why?

If it does not qualify then it does not qualify...ask Apple Support https://getsupport.apple.com

If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%—

The battery health status on these devices will also indicate "Service Recommended."

https://support.apple.com/en-us/HT212163

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

If your Mac battery status is “Not Charging”

https://support.apple.com/guide/mac-help/if-your-battery-status-is-not-charging-mh20876/11.0/mac/11.0

If your Mac battery won’t charge - Intel Mac

https://support.apple.com/guide/mac-help/if-your-battery-wont-charge-mh29198/mac

It appears the A1708 is the non-Touchbar model. Along with @leroydouglas' excellent advice you should know that this laptop has multiple free repair programs for which it may qualify. Another one in particular to have checked out is one for the SSD:

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs available). Unfortunately for some reason Apple hides the information about the free repair program for the battery 1% charging issue on the 2016-2017 MBPros.

https://support.apple.com/service-programs

Make sure to always have frequent & regular backups. Regardless if your laptop qualifies for the free Apple SSD repair program, I have found the SSDs in the non-Touchbar models have a higher rate of failure than other SSDs. Besides it is impossible to recover accidentally deleted data from an SSD after the Trash has been emptied plus an SSD can fail at any time without any warning signs (even a brand new SSD).