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Why wont apple repair my defective iphone?

My iphone x appeared with a defective screen recently, and apple refuses to exchange/ repair the problem, even though it was not my fault. Given the defect appeared after the cutoff window for their program, but it doesn't excuse the selling of a defective product and not fixing it.

iPhone X, iOS 14

Posted on Nov 6, 2021 2:20 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2021 2:21 AM

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.


For these questions, you may Contact Apple Inc or your Apple Online Store, Apple Retail Stores directly, or contact support


Also, know here --> Apple Repair and Repair Status Check - Official Apple Support


1 reply
Question marked as Top-ranking reply

Nov 6, 2021 2:21 AM in response to robin009

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.


For these questions, you may Contact Apple Inc or your Apple Online Store, Apple Retail Stores directly, or contact support


Also, know here --> Apple Repair and Repair Status Check - Official Apple Support


Why wont apple repair my defective iphone?

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