Apple Event: May 7th at 7 am PT
Other than completely resetting my iPhone, can anyone please recommend the best and safest way to remove the exelator.com malware.
I’ve followed all of the suggested steps:
• clear web history and data for both Safari and Chrome
• remove any browser extensions
• restart iPhone
• check for ‘rogue’ apps
But I’m still getting warnings of its presence appearing on my router when browsing… it seems via Safari.
Thanks in advance.
iPhone X, iOS 15
Unless you jailbroke your phone you don’t have any malware on it. And if you did jailbreak it you are on your own.
Any warnings of malware are scams from criminals hoping that you will be so foolish as to respond and allow your identity to be stolen. See→Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Unless you jailbroke your phone you don’t have any malware on it. And if you did jailbreak it you are on your own.
Any warnings of malware are scams from criminals hoping that you will be so foolish as to respond and allow your identity to be stolen. See→Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.
iOS / iPadOS devices cannot be infected with viruses / Malware / Spyware if it is updated to the latest iOS/iPadOS unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken.
Be careful when sharing the device's sensitive and valuable information with friends and family members.
Thumb Rules:
Thanks for your reply Lawrence.
Frustratingly, the latest iOS is installed, and the iPhone hasn’t been shared or jailbroken. Apps checked too.
The warning is appearing on my router app and highlighting various subdomains of exelator.com when browsing via Safari.
Thanks for your quick reply SravanKrA.
Frustratingly, the latest iOS is installed, and the iPhone hasn’t been shared or jailbroken.
But it still isn’t malware on your phone, which, for all practical purposes, cannot be infected. Try clearing history & website data in Settings/Safari.
Exelator malware removal on iPhone
